• He grew up in Wakeeney Kansas in the northwest corner of the state. He likes the quiet simple life Kansas offers.
• He now lives in Roeland Park, which he finds to be nice and quiet. A nice place to raise kids.

He enjoys working on water heaters and water line repairs. It is engaging because it takes craftsmanship to do it well and make it looks nice. It isn’t a straight forward as some repairs and ultimately it can look a lot of different ways. It can look like a mess, or it can look tidy and professional. Every home is different so it takes problem solving skills to adapt his expertise to each unique setting. And ultimately, to do the work well enough that a plumber doesn’t need to go back any time soon.

• He enjoys that it feels more like a family than a job. It feels like he is a part of something. All of his coworkers are so nice, management is nice, office staff are so nice. APD values a work/life balance. He also enjoys that the customers seem kinder and more easy to work with than with other companies.
• “We care more about taking care of people than engaging in predatory selling practices.”

• He has good intentions and a good heart. He is a trustworthy and honest guy. He doesn’t like to beat around the bush, but instead to be direct and honest.
• He wants customer to know, “I’m not lying, you can trust me. You can tell me your concerns and I won’t use them against you by selling you things you don’t need. I have the best intentions when I speak with anyone.”

• Hunt.
• Ride motorcycle
• Most often he finds himself talking to customers about their pets. He has two dogs (Rex and Lucy) and he doesn’t want customers to be worried about their pets when he comes.